PRIVACY POLICY

Last updated: May 2026

Who We Are Big Sur Goldsmiths is a family fine jewelry studio run by Ali Lee and Carrie Armstrong, continuing a goldsmithing legacy founded by Karl Lee in Big Sur, California in 1964. Our website is bigsurgoldsmiths.com.

What Information We Collect We collect information you provide directly to us, including:

  • Name and email address when you sign up for our newsletter

  • Name, email, shipping address and payment information when you place an order

  • Any information you provide when contacting us directly

How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Send our newsletter if you have opted in

  • Respond to your enquiries and commission requests

  • Improve our website and customer experience

Payment Information All payment processing is handled securely through Squarespace Commerce. We do not store your credit card details on our servers.

Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. By using our site you consent to our use of cookies. You can disable cookies in your browser settings at any time.

Third Party Services We use the following third party services which may collect data in accordance with their own privacy policies:

  • Squarespace (website hosting and commerce)

  • Google Analytics (website traffic analysis)

  • Instagram (social media integration)

Email Marketing If you subscribe to our newsletter you can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

Your Rights You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Contact Us If you have any questions about this privacy policy or how we handle your data please contact us at:

Big Sur Goldsmiths bigsurgoldsmiths.com/contact

Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.